Contact Us

We're here to help.

If you have questions about ALUEREA products, your order, shipping, returns, refunds, or other customer service matters, please contact us using the information below.

Customer Support

Email: service@aluerea.com
Website: aluerea.com

When contacting us about an existing order, please include your order number and the email address used to place the order. This will help us locate your order and assist you more efficiently.

Business Information

Brand: ALUEREA
Operated by: Linying County Youtuo Network Technology Co., Ltd.
Business Address: Room 101, Unit 1, Building 3, Mengli Shuixiang, West of National Highway 107, North of Huanglong Canal, Linying County, Luohe, Henan, China

Returns

If you need to return an item, please contact us at service@aluerea.com before sending the product back.

Once your return request has been reviewed, we will provide the applicable return instructions and return address.

Please do not send returns directly to the business address listed above unless our customer service team specifically instructs you to do so.